1.1 Policy-driven Background

1.2 Capability Grading System

• Grade 1: Meeting high industry standards, requiring leading advantages in technological innovation, large-scale project delivery, risk management and control, etc. (e.g., Kylin Software obtained Grade 1 certification in 2023)

• Grade 2: Having a mature delivery system and being capable of undertaking medium and large-scale customized projects

• Grade 3: Meeting the standards for basic delivery capabilities, suitable for the execution of standardized projects

• Grade 4: Meeting basic service requirements, but needing to continuously improve process specifications

1.3 Differentiation from Similar Evaluation Systems

Based on the T/SIA 009-2020 Standard, the assessment system covers the following key capability dimensions:

2.1 Fundamental Capabilities

• Enterprise Qualifications: Compliance documents such as business licenses and software enterprise certifications.

• Organizational Structure: Configuration of delivery teams and cross-departmental collaboration mechanisms.

• Service Network: Localized support capabilities and coverage of emergency response nodes.

2.2 Technical Capabilities

• Architecture Design: Capabilities in microservice architecture and distributed system construction.

• Integration Capabilities: Efficiency of third-party system access.

• Innovation Reserves: Number of patents and the degree of independent control over core technologies.

2.3 Personnel Capabilities

• Qualification Certifications: Proportion of professional certifications such as PMP (Project Management Professional) and DevOps Engineer.

• Team Stability: Annual turnover rate of core members ≤ 15%.

• Training System: Annual investment in skill improvement accounts for ≥ 3% of revenue.

2.4 Management Capabilities

• Project Management: Coverage rate of agile development processes and milestone achievement rate.

• Quality Control: Proportion of automated testing.

• Risk Response: Mechanisms for handling requirement changes and early warning systems for project delay risks.

2.5 Financial Status

• Debt-Servicing Capacity: Asset-liability ratio ≤ 60%.

• Profitability: Gross profit margin of software business in the past three years ≥ 25%.

• Cash Flow: Project payment collection cycle ≤ 90 days.

2.6 Credit and Contract Performance

• Contract Performance Rate: ≥ 95% in the past three years.

• Customer Satisfaction: NPS (Net Promoter Score) ≥ 50.

• Legal Compliance: No records of major lawsuits or intellectual property disputes.

I. General Basic Application Requirements (Applicable to All Levels)

In accordance with the Standards for Software Service Provider Delivery Capability Assessment (T/SIA 009-2020) and the newly implemented detailed rules, enterprises applying for SDCA assessment at any level must first meet the following prerequisites:

• Entity Qualification: Possess the status of an independent corporate legal person, and the business scope specified in the business license shall include software service-related businesses (such as software development, system integration, etc.).

• Operating Tenure: Have been engaged in software service business for more than 2 years (calculated based on the registration date of the business license).

• Credit Record:

• No violations of national laws and regulations in the past 3 years.

• No abnormal operation records or serious illegal and untrustworthy records (based on the query results of the "National Enterprise Credit Information Publicity System").

• No unfair competition practices or major intellectual property disputes.

• Document Requirements: Be able to provide true and valid supporting documents (including qualification certificates, project contracts, financial statements, etc.).

II. Core Differences of the Four-Level Assessment System and Level-Specific Application Requirements