Home >News >Policy Dynamics >【Important Notice】New ITSS Regulations Take Effect on June 1st – A Must-Read for Enterprises!

【Important Notice】New ITSS Regulations Take Effect on June 1st – A Must-Read for Enterprises!

Release time: 2025-06-11 09:37:11
Publisher: Sterui
Views: 29


The new versions of the ITSS General Requirements for Operation and Maintenance and the Maturity Model were released in 2022 and 2023 respectively. To ensure the smooth conduct of the compliance assessment for this version switch, the ITSS Branch issued the *Notice on the Work Arrangement for Compliance Assessment of the 2022 Version of General Requirements for Information Technology Service Operation and Maintenance and the 2023 Version of Capability Maturity* on December 17, 2024, which elaborates on the version switch policy (the detailed notice can be retrieved from the ITSS official website: https://www.itss.cn/). At present, the work related to the version switch has been advancing gradually. Here, we will introduce information concerning the version switch. 

Note: Hereinafter, the 2022 Version of General Requirements for Information Technology Service Operation and Maintenance and the 2023 Version of Capability Maturity are referred to as the "new standards" for short; the 2012 Version of General Requirements for Information Technology Service Operation and Maintenance and the 2015 Version of Capability Maturity are referred to as the "old standards" for short.



一、Initial application and upgrade

Starting from March 1, 2025, the ITSS Secretariat will begin accepting initial applications and upgrade applications for compliance assessment based on the new standards (excluding the leading level). The enterprise-side application module in the ITSS system will open an entrance for the new standards. You can choose to submit applications in accordance with either the new standards or the old standards. Once a choice is made, the entire process, from enterprise application, institutional assessment to submission to the expert review meeting or re-submission to the meeting, will be carried out in accordance with the version selected in the initial application. 

Starting from June 1, 2025, initial applications for compliance assessment based on the old standards will no longer be accepted.




二、Supervision and assessment, and re-assessment

Before December 31, 2025, certified units of the old version of the standard may choose to submit supervision or re evaluation applications based on their actual situation according to the new or old version of the standard; If you choose to complete supervision or re evaluation according to the old version standards, a new version will be replaced in the next year's supervision or re evaluation.

Starting from January 1, 2026, any evaluation applications for the old version standards will be discontinued. At that time, the enterprise application template in the ITSS system will close the old version entrance and can only apply for supervision or re evaluation according to the new version standards. Tasks that were applied for according to the old version standards and have not yet completed all processes before this node will still be executed according to the old version standards.




三、Compliance Certificate
In 2025, the supervision and evaluation work was completed based on the new version of the general requirements standards (2022 version and Capability Maturity 2023 version), and the new version certificate was issued.

Before December 31, 2026, the old version of the standard (General Requirements 2012 and Capability Maturity 2015) compliance certificate has the same legal effect as the new version certificate.




四、Interpretation and Summary
     Applications for the ITSS (Information Technology Service Standards) Compliance Certificate based on the new standards will be launched after June 1, 2025. Enterprises applying for certificate renewal or supervision can still use the old standards until December 31, 2025. It is recommended that enterprises planning to apply for or renew the ITSS certificate start consulting services this month (April). As the new standards will be more standardized and rigorous, the certificate issuance cycle will be longer and the passing rate will decrease. Therefore, enterprises with relevant needs are advised to start consulting in advance in April.




五、Support from Sterui

  If you have any questions about this ITSS version upgrade, you can send a private message to the background of the official WeChat account or call 13506219296 to get more effective support immediately.



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