Congratulations!
Shanghai Longtian Digital Technology Co., Ltd
Successfully passed ITSS Level 2 certification!
Recently, after strict evaluation and authoritative certification by the Information Technology Service Branch (ITSS Branch) of the China Electronics Industry Standardization Technology Association, Shanghai Longtian Digital Technology Co., Ltd. has officially been awarded the Level 2 certification for ITSS Information Technology Service Operation and Maintenance Standard Compliance, thanks to its outstanding practices in IT service management system construction, service process standardization, and quantitative management. This marks that Longtian Digital has reached a leading level in IT service delivery capability, process management maturity, and customer service assurance in China, becoming a benchmark enterprise for standardized and specialized development in the IT service field in Shanghai and even the East China region.
ITSS is a nationally recognized authoritative standard system in the field of IT services in China. Among them, Level 2 certification represents the establishment of a quantified management operation and maintenance service system by enterprises, which has the ability to finely measure, analyze, and continuously improve key service processes, and can provide customers with more stable, efficient, and predictable IT service guarantees. Obtaining this certification is not only a high recognition of Longtian Digital's existing IT service management capabilities, but also a strong proof of its long-term adherence to standardized operations and pursuit of service excellence.
Shanghai Longtian Digital Technology Co., Ltd. is a leading enterprise dedicated to providing customers with comprehensive IT solutions and services. The company's core business covers areas such as IT infrastructure construction and operation, cloud computing services, network security protection, data center management, system integration, and professional IT technology consulting. With profound technological accumulation and rich industry experience, Longtian Digital has provided stable and reliable IT service support to numerous customers in key industries such as finance, manufacturing, healthcare, and education, winning widespread trust and reputation in the market.
Longtian Digital is committed to becoming a trusted digital partner for customers, with a professional technical team, standardized service processes, and fast response service mechanisms to ensure the smooth operation of customer business.
During the preparation and application process for the ITSS Level 2 certification, Shanghai Longtian Digital Technology Co., Ltd. received professional guidance and strong support from Sterui Consulting. Both teams work closely together to thoroughly review Longtian Digital's existing service management system and business characteristics, and accurately benchmark against ITSS Level 2 standard requirements.
Through the joint efforts of both parties, Longtian Digital's service management system has been systematically streamlined and significantly improved, and the service process has become more transparent, controllable, and measurable, laying a solid foundation for successfully passing the strict second level certification audit.
Shanghai Longtian Digital Technology Co., Ltd. has successfully passed the ITSS Level 2 certification, which is an important milestone for it to move towards a higher level of service management. This is not only a recognition of past efforts, but also a new starting point for continuous improvement in the future.
Through the in-depth implementation of ITSS standards, Longtian Digital will further strengthen its service quantification management capabilities, optimize resource allocation, improve service efficiency and customer satisfaction, and effectively control service risks. In the future development, Longtian Digital will continue to uphold the concept of "customer first, service-oriented", guided by the ITSS standard system, continuously deepen service innovation, enhance core competitiveness, and strive to provide customers with more professional, reliable, and intelligent IT service experiences, steadily moving towards the goal of becoming a top IT service solution provider in China!
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